What Our Clients are Saying
With so many satisfied clients booking their vacations with us, we always strive to provide the best possible service. We build relationships with each of our clients and always provide the highest quality of customer care. Here’s a few things our clients are saying about us!
Sunday, April 28th 2024
Excellent cruise! Our contact Robert Padín got us a great deal. He is always just a phone call away - professional, friendly, effective, and knowledgeable typify his demeanor.
Monday, February 26th 2024
Robert and Noemi were the perfect choice for my first cruise. They were quick to reply to my messages and a pleasure to deal with!
Monday, February 12th 2024
Amazing !!!!
Saturday, October 28th 2023
We just returned from a cruise on the MSC, Seaside. The cruise was outstanding. Thank you Robert Padin for planning another wonderful cruise. One call and the cruise is booked, could not have been any easier. The ship was beautiful, the food good and the entertainment was great. Ocean Cay (their private island) is sooo beautiful and peaceful, we have been to many private islands and Ocean Cay is our favorite. We will sail MSC again, just so we can return to Ocean Cay.
We just returned from a cruise on the MSC, Seaside. The cruise was outstanding. Thank you Robert Padin for planning another wonderful cruise. One call and the cruise is booked, could not have been any easier. The ship was beautiful, the food good and the…
Tuesday, September 19th 2023
This was the first time using a travel agent , I use to book through Royal Caribbean directly and had done bad experiences pertaining to pricing of my cruises , answering basic questions and I felt I was getting the run around … I am so happy to have Robert and Noemi Padin handle my past cruise and have three more booked through them … whenever there was a price difference , I was quickly notified .. I wanted to change my room and upgrade , it was done with no problem .. they surprised me with many perks such as my Birthday decorations, cake , delicious amenities … it was a great experience all around!! I am looking forward to booking many more cruises through them ! I even recommended them to my Brother , when he decides to cruise again , it will be through Noemi and Robert Padin …
This was the first time using a travel agent , I use to book through Royal Caribbean directly and had done bad experiences pertaining to pricing of my cruises , answering basic questions and I felt I was getting the run around … I am so happy to have…
Friday, September 1st 2023
Robert covered every detail for our trip to Alaska, flight, hotel, and cruise. He followed up after the cruise to make sure all was well. This was not our first cruise through Robert and Naomi and will not be our last.
Wednesday, October 26th 2022
Noemi and Robert went above and beyond to make our trip memorable. From finding an awesome hotel in Rome pre cruise and arranging transfers everywhere and airfare to keeping in touch during the cruise.
We can’t say thank you enough.
They have become great friends!
Noemi and Robert went above and beyond to make our trip memorable. From finding an awesome hotel in Rome pre cruise and arranging transfers everywhere and airfare to keeping in touch during the cruise.
We can’t say thank you enough.
They have…
–Jan J.
Monday, February 21st 2022
Excellent surprise Birthday wishes and gift waiting in cabin!
Wednesday, February 16th 2022
Noemi and Robert did an amazing job planning my wife's 70TH Birthday Cruise with fourteen people and seven cabins. From start to finish they took care of every detail. They got me a great price on the Cruise and was able to get me an outstanding price on drink packages. Six months before our cruise Royalcaribbean changed our cabins, I was freaking out. Noemi and Robert took control and worked everything out. During the year of planning they called many times to keep me updated and even called the day of the Cruise to ensure boarding was going well. They truly understand customer service. Thank you Noemi and Robert we had a trip of life time because of you both.
Noemi and Robert did an amazing job planning my wife's 70TH Birthday Cruise with fourteen people and seven cabins. From start to finish they took care of every detail. They got me a great price on the Cruise and was able to get me an outstanding price…
Wednesday, February 16th 2022
Noemi and Robert did an amazing job. They planned my wife's 70TH Birthday Cruise with the whole family, fourteenth people and seven cabins. From start to finish they took care of every detail. They got me a great price on the Cruise, and was able fine a great price on the drink packages. Six months before our cruise Royalcaribbean changed our cabins because of COVID-19, I was freaking out. But Noemi and Robert took control and worked everything out. It was so great having someone take care of everything. They called me many times during the year of planning to keep me updated and even called the day of the Cruise to ensure everything was going well with boarding. They really understand customer service. Thank you Noemi and Robert for and outstanding job.
Noemi and Robert did an amazing job. They planned my wife's 70TH Birthday Cruise with the whole family, fourteenth people and seven cabins. From start to finish they took care of every detail. They got me a great price on the Cruise, and was able fine a…
Wednesday, October 13th 2021
Excellent Services
Tuesday, January 21st 2020
Noemi Padin is exceptional! We received the best deal on the cruise we were trying to book. We were met with champagne and strawberries in our room upon checking in. Noemi responds extremely quickly to any and all requests. We were happy with Celebrity Edge but the difference was made by the outstanding service provided by Noemi! Great Job!
Noemi Padin is exceptional! We received the best deal on the cruise we were trying to book. We were met with champagne and strawberries in our room upon checking in. Noemi responds extremely quickly to any and all requests. We were happy with Celebrity…
–Matt F.